You must abide by the venues rules on social distancing, and this may mean being allocated a seat upon arrival.
Tickets are sold for the comedy night as an event and not for individual comedians. Line-ups are subject to change.
In the event of an advertised headliner not showing up or cancelling within 48 hours before the live comedy event, the option of a full refund or a transfer of the tickets to the next Full Frontal Comedy pro show will be given. Please note that the acts are contracted freelancers booked through an agency, and Full Frontal Comedy cannot be held responsible for any individuals actions.
Please respect the acts, host and your fellow customers by keeping conversation noise levels to a minimum during the show. Repeated disturbances may result in your ejection from the building.
Although discouraged, you may take single shot pictures during the show, but video and audio recording of performances is strictly prohibited without prior permission. If you are asked to stop by staff or artists, and continue to do so may result in your ejection from the building.
Please respect the neighbours when you leave the venue.
Refund Policy All ticket sales are final. In the event of a cancelled show due to unforeseen circumstances such as poor weather conditions we will look to rearrange the date of the tickets or refund. Refunds take 5-7 working days to process.
By purchasing tickets and attending the event you promise to adhere and abide by the Terms of the Event.
Voucher duration. Vouchers are valid for a period of 24 months from the date of purchase. Cannot be redeemed after expiry date.
Use of multiple vouchers. Only one gift voucher can be used per booking.
Use of promotional codes. Promotional codes cannot be used in conjunction with gift vouchers.
Email vouchers. Email vouchers shall be provided free of charge to the email address provided at point of purchase.
Voucher redemption. Tickets must be pre-booked. Vouchers can only be redeemed online.
Refunds. Vouchers are non-refundable other than within the 14 day cancellation period as per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Change is given as credit applied to the original voucher in the event that the voucher value exceeds the total cost of the tickets purchase – for example where a £100 voucher is used to purchase a £15 ticket.
Ticket availability. Vouchers do not guarantee that tickets will be available to holders at all upcoming events. Seats will only be secured once a ticket has been booked, so it is recommended to book as early as possible to avoid disappointment.
Transfer. Vouchers are non-transferable and cannot be exchanged for cash.
Cancellation. In the event that a show needs to be cancelled by Full Frontal Comedy, a new gift voucher shall be issued and shall be valid for a further 24 months. In the event that the voucher holder decides not to attend an event booked using the voucher no refund shall be given.
Promotions. If a voucher is issued due to a qualified promotional purchase which the buyer later is refunded, the gift voucher becomes invalid.
Event Terms. When booking tickets for an event using vouchers, the voucher holder must also agree to the event terms found at https://ffc.re/terms
CLOSED Memberships will reopen on the 1st June 2022
Age restrictions. Membership is only available to those of 16 years old and over.
Discounted Ticket Purchase. The discounted ticket purchase is available for 7 days before tickets go on general sale and valid for the members ticket only and not available on multiple ticket purchases for the same show.
Code of Conduct. You must treat all members with respect, and any abuse will result in membership being revoked.
Seating and Grouping. Whilst every effort will be put in place that you are sat with or near your group of friends, this cannot be guaranteed.
Experiences. If a member decides to share their experience with other members, through words or pictures, this may be used in future advertising from Full Frontal Comedy and it's affiliates. If the members experience has been chosen to be used in such a way, rest assured that the members permission will be asked first beforehand.
